Privacy Policy

1. Introduction

This Privacy Policy applies to our website and services and explains how we collect, use, disclose, and protect your Personal Information. By using our site, you consent to this policy.

2. Information We Collect

  • Personal Identifiers: name, address, email, phone number, date of birth.
  • Account Information: email, mobile number, KYC documents, bank/payment details.
  • Customer Transaction Data: order details, transaction history.
  • Technical Data: IP address, browser, device, cookies, usage logs.

3. How We Use Your Information

  • To process payments, transactions, and deliver services.
  • For customer support, fraud prevention, KYC and regulatory compliance.
  • To send you updates, offers, and newsletters (you can unsubscribe anytime).
  • To analyze usage patterns, improve services, and enhance security.

4. Cookies & Tracking

We use cookies (session and persistent) for authentication, preferences, analytics, fraud detection, and security. You may disable cookies via browser settings, but some features may be affected.

5. Third‑Party Disclosures

We share your information with:
  • Payment processors, banks, and regulatory authorities (e.g., RBI, as required).
  • Affiliated and parent companies under common control.
  • Legal parties, such as in response to subpoenas or fraud investigations.

6. Data Security & Retention

We implement industry-standard security measures and retain personal information only as long as necessary or required by law. You may request deletion of your data subject to legal/regulatory obligations.

7. Your Rights & Policy Changes

You have rights to access, correct, or delete your data, withdraw consent, and file grievances. We update this policy periodically; changes take effect immediately and notices are posted here.